Why does My Game Crash on Launch for Some Players?
Edit: Still an issue with 4.16
Some players are reporting problems with our Unreal Engine 4.15.1 game crashing on launch. After analysing various crash dumps from the affected players, it looks like the crash is coming from
Insulam-Win32-Shipping.exe!FD3D11DynamicRHI::SetupAfterDeviceCreation(void) Insulam-Win32-Shipping.exe!FD3D11DynamicRHI::InitD3DDevice(void) C++ Insulam-Win32-Shipping.exe!RHIInit(bool) Insulam-Win32-Shipping.exe!FEngineLoop::PreInit(wchar_t const *) Insulam-Win32-Shipping.exe!GuardedMain(wchar_t const *,struct HINSTANCE__ *,struct HINSTANCE__ *,int) Insulam-Win32-Shipping.exe!GuardedMainWrapper(wchar_t const *,struct HINSTANCE__ *,struct HINSTANCE__ *,int) Insulam-Win32-Shipping.exe!_WinMain@16() Insulam-Win32-Shipping.exe!__scrt_common_main_seh() kernel32.dll!@BaseThreadInitThunk@12() ntdll.dll!___RtlUserThreadStart@8() ntdll.dll!__RtlUserThreadStart@8()
The closest thing I could see on the bug tracker is this issue: https://issues.unrealengine.com/issue/UE-40754
Any more details I can provide please let me know, however I am not able to re-produce this crash on my own machine, this has been reported from our end users.
I've reached out to some users but still haven't gotten a project that reproduces this issue. If you happen to have this issue please upload a sample project that breaks after updating to 4.15. This will be very helpful since we are having issues reproducing this bug.
Also, please leave your DxDiag as well since this issue seems hardware specific.
Feel free to leave a comment with this information and the post will reopen!
answered Apr 04 '17 at 01:25 PM
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