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libGLES_mali.so Crash on android

my game crash on some android device, and see log, it like this: W/CrashReport: Failed to open file: /system/lib/egl/libGLES_mali.so, for: No such file or directory I/CrashReport: #00 pc 003f872c /system/lib/egl/libGLES_mali.so I/CrashReport: address:b9277af6 not in map!

I/CrashReport: PC=0xb9277af8 SP=0xc89c2024

i dont know why it crash here, how can fix it?

Product Version: UE 4.14
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asked Apr 01 '17 at 02:33 PM in Packaging & Deployment

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ggalt
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avatar image Rudy Q ♦♦ STAFF Apr 04 '17 at 08:38 PM

Hello ggalt,

I have a few questions for you that will help narrow down what issue it is that you are experiencing.

Quick questions:

  1. Can you reproduce this issue in a clean project?

  2. If so, could you provide a detailed list of steps to reproduce this issue on our end?

  3. Could you provide screen shots of any settings/blueprints that may be involved?

  4. Could you make sure that you are not calling a map that does not exist?

avatar image ggalt Apr 05 '17 at 06:31 AM
  1. no, it only in my project;

  2. i'm sure not calling a not exist map, it crash only on some android device,not all device;

when crash in libGLES_mali.so, is there some easy way to found error?

avatar image Rudy Q ♦♦ STAFF Apr 11 '17 at 08:26 PM

Could you provide a stripped down version of the project that still reproduces the issue so that I could take a closer look?

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1 answer: sort voted first

Hello ggalt,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will follow up.

Thanks,

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answered Apr 17 '17 at 07:39 PM

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Rudy Q ♦♦ STAFF
47.5k 545 132 522

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