Packeging Error!

Development Platform & Builds
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1

So i recive this error and i have no clue why or what it means.
Im trying to package the game but am not able to.

LogSlate: Took 0.017155 seconds to synchronously load lazily loaded font '../../../Engine/Content/Editor/Slate/Fonts/DroidSansMono.ttf' (77K)
LogAudioDerivedData:Display: Building compressed audio format OGG wave HoveredButton...
LogEditorViewport: Clicking on Actor (LMB): StaticMeshActor (Shell_4)
LogEditorViewport: Clicking on Actor (LMB): StaticMeshActor (Floor)
UATHelper: Packaging (Windows (32-bit)): Running AutomationTool...
UATHelper: Packaging (Windows (32-bit)): Program.Main: ERROR: AutomationTool terminated with exception: System.UnauthorizedAccessException: Access to the path 'C:\Program Files\Epic Games\UE_4.15\Engine\Saved\UnrealBuildTool' is denied.
UATHelper: Packaging (Windows (32-bit)):    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
UATHelper: Packaging (Windows (32-bit)):    at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
UATHelper: Packaging (Windows (32-bit)):    at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
UATHelper: Packaging (Windows (32-bit)):    at UnrealBuildTool.XmlConfigLoader.OverwriteIfDifferent(String FilePath, String Content, Boolean bReadOnlyFile)
UATHelper: Packaging (Windows (32-bit)):    at UnrealBuildTool.XmlConfigLoader.Init()
UATHelper: Packaging (Windows (32-bit)):    at AutomationTool.Program.Main()
UATHelper: Packaging (Windows (32-bit)): Program.Main: AutomationTool exiting with ExitCode=1 (Error_Unknown)
UATHelper: Packaging (Windows (32-bit)): BUILD FAILED
PackagingResults:Error: Error Unknown Error
2

Hi Christoffer,

There are a few trouble shooting steps to follow initially when having packaging issues:

1. Delete The following folders and then try repackaging

  • Intermediate
  • Saved
  • Config (deleting this folder will result in having to re-enter all values for your Editor and Project Settings. So make a copy somewhere safe!)

2. Disable Plugins

3. Make sure to fix up redirectors in your project, do this by right clicking on your content folder > fix up redirectors

NEXT
Please provide the Log file by clearing your Ouput Log, package your project, then Cut and Paste from the newly generated Output Log into a text document and post.

Lastly, provide your DxDiag, to do this open your windows command prompt and enter dxdiag.

When the window appears save all information and attach the generated file in this post.

,

Ed

1 Like
3

We have not heard back from you in a few days, so we are marking this post as resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will follow up.

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4

Hi Ed, I am having the same issue about 2 weeks, so far couldnt solve the issue.
May you bit open how to fix up redirectors in the project? Which content folder do we need to right click and so on?

Also same for deleting the config file.

I currently not able to package my project, besides it is not possible to package even a new blank project which I already tried. Always getting the same error as,

PackagingResults: Error: System.ArgumentException: An item with the same key has already been added.
UATHelper: Packaging (Windows (64-bit)): AutomationTool exiting with ExitCode=1 (Error_Unknown)
UATHelper: Packaging (Windows (64-bit)): BUILD FAILED
PackagingResults: Error: Unknown Error
LogSlate: Took 0.000104 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’ (77K)

Any help would be a grand. .

5

Hi Ed, I am having the same issue about 2 weeks, so far couldnt solve the issue.
May you bit open how to fix up redirectors in the project? Which content folder do we need to right click and so on?

Also same for deleting the config file.

I currently not able to package my project, besides it is not possible to package even a new blank project which I already tried. Always getting the same error as,

PackagingResults: Error: System.ArgumentException: An item with the same key has already been added.
UATHelper: Packaging (Windows (64-bit)): AutomationTool exiting with ExitCode=1 (Error_Unknown)
UATHelper: Packaging (Windows (64-bit)): BUILD FAILED
PackagingResults: Error: Unknown Error
LogSlate: Took 0.000104 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/Slate/Fonts/DroidSansMono.ttf’ (77K)

Any help would be a grand. .