Engine download doesn't start
In the launcher when i choose the engine version and click in the install button, it says: ''please wait..'' and then the install button appears again and nothing happens; the marketplace is working fine. and my internet is very slow, 1mb, i dont know if this is the problem.. thanks!
From reviewing logs of users with this issue we have seen checking for access will interrupt and cancel a download if the check is performed while the users download is still in the stage of pulling down the manifest.
When this occurs the user will see "Please Wait" for any UE4 download, but after the check the "Install" button will actually return instead of the download progressing as intended. After the check the user is able to click install and get UE4 with no problem. However, if the users connection and download speeds are temperamental, they could perpetually encounter this issue.
Theory - Modifying the access check timer to a larger value will resolve the issue.
6. Launcher the Launcher
Please post your results here whether successful or still ongoing..
Hmm, this sounds like a problem with either the connection to our servers, or the connection to the cloud storage we use. The best way to diagnose this further is to enable very verbose http logging. Can you edit Engine.ini in the following directory:
and add the following lines:
Try running the launcher again to reproduce the problem, then shut down the launcher and post your latest log from:
We should be able to diagnose things further from there. Thanks!
answered Jun 19 '14 at 10:58 PM
Carlos Cuello STAFF
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