Unreal engine crash on launch

Trying both 4.2.1 and 4.1.1 crashes on launch with a different crash report output.

Running windows 8.1 with
2xRadeon R9 270 in xfire
16GB ram
AMD FX-8320

Logs and dxdiag attached.link text
link text

Hi ,

Does this crash occur on any project or just one? For instance, do you crash on a clean project with no additional content?

I don’t really get far enough to create a project. Both launching without a project and trying to launch a sample project crashes on start.

Hi ,

When specifically did this series of crashes start occurring? Were you able to access the editor pre 4.1.1 or have you had this crash since starting with the editor?

I actually only bought the license for UE4 yesterday. I installed 4.2.1 first which crashed, then I installed 4.1.1 which also didn’t launch.

Hi ,

Simple question, but is your video card driver updated to the latest?

I believe so. I’ve tried both Catalyst 14.4 and 14.6 Beta drivers with the same results.

Hey ,

Can you try running a Verify on 4.2.1?

Here’s where you’ll find it:

-Steve

not sure what I should be expecting? I ran Verify and it went to 100% and there wasn’t any message or anything after.

Hi ,

When the editor crashes, does it give you a callstack? If so could you please post that here? Thank you!

Hi ,

We have not heard from you in quite some time. I am marking this as answered for tracking purposes. If you are still experiencing this crash please respond with the requested information. Thank you!

I am also having the same issue with UE4 it won’t start my project or crashes immediately on start.

Hi Reckzilla,

Can you post your dxdiag, logs, and callstack here so we can have a look? Thank you!

Sorry, I haven’t been around for a while. I’ve updated to 4.3.1 and still getting the same problem.

!Id:43abdadfe55f888cc3d7284d079b3d43

Unknown exception - code 00000001 (first/second chance not available)

Assertion failed: ModuleManager.IsModuleLoaded(ModuleName) [File:D:\BuildFarm\buildmachine_++depot+UE4-Releases+4.3\Engine\Source\Runtime\Core\Public\Modules\ModuleManager.h] [Line: 260]
Tried to get module interface for unloaded module: 'MeshUti

KERNELBASE + 23544 bytes
UE4Editor_Core + 3009507 bytes
UE4Editor_Core + 1775850 bytes
UE4Editor_Core + 1703584 bytes
UE4Editor_Engine + 6120556 bytes
UE4Editor_Engine + 6121143 bytes
UE4Editor_Engine + 7938827 bytes
UE4Editor_Engine + 7824915 bytes
UE4Editor_Engine + 7832936 bytes
UE4Editor_Engine + 7834476 bytes
UE4Editor_Engine + 7973067 bytes
UE4Editor_CoreUObject + 1002234 bytes
UE4Editor_Engine + 14047551 bytes
UE4Editor_CoreUObject + 1002234 bytes
UE4Editor_CoreUObject + 1492886 bytes
UE4Editor_CoreUObject + 1529448 bytes
UE4Editor_CoreUObject + 1555919 bytes
UE4Editor_CoreUObject + 1575079 bytes
UE4Editor_UnrealEd + 1099782 bytes
UE4Editor_UnrealEd + 1121296 bytes
UE4Editor_UnrealEd + 1173143 bytes
UE4Editor_CoreUObject + 334562 bytes
UE4Editor_CoreUObject + 1581260 bytes
UE4Editor_CoreUObject + 1534338 bytes
UE4Editor!FEngineLoop::PreInit() + 10165 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.3\engine\source\runtime\launch\private\launchengineloop.cpp:1240]
UE4Editor!GuardedMain() + 236 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.3\engine\source\runtime\launch\private\launch.cpp:112]
UE4Editor!GuardedMainWrapper() + 26 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.3\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
UE4Editor!WinMain() + 249 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.3\engine\source\runtime\launch\private\windows\launchwindows.cpp:207]
UE4Editor!__tmainCRTStartup() + 329 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]

Hi ,

Can you post your logs and dxdiag so we can have a look? Thank you!

Requested files attached.

dxdiag
UE4

Have you made sure that your firewall is not blocking the editor? You will want to make sure that both the editor and swarm agent are set to exceptions.

I’m pretty sure they were not blocked. Instead of trying to keep figuring this out I moved to another identical machine with a fresh install and it seems to be working fine.

Hi ,

I am happy to hear that you have been able to get this working. I will mark this question as answered for tracking purposes. If you begin experiencing these crashes on your other system, please comment here and we can try to see what is going on. Thank you!