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Crash with no reason

Hey; I keep getting crashes in the compiled version of my game for no reason according to the log. Not even a "Log file closed," or something like that. the log just stops and the minidump does not give enough info to debug the crash :/

The CrashContext seem OK : https://pastebin.com/qCwppdr3

Here is the CrashReportClient.ini :


The logs has warning but no errors (they are too big to paste)

and the minidump: https://pastebin.com/5e8MZfwG

Thanks for helping me ! If you need more INFO please ask ! Lancelot DE BRIEY

Product Version: UE 4.15
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asked Apr 24 '17 at 08:56 PM in Bug Reports

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avatar image Thomas G ♦♦ STAFF Apr 26 '17 at 07:52 PM

Hello BurstTheGame,

I have a couple of questions to help narrow down the issue you are experiencing.

  1. What platform did you package too?

  2. Does this issue occur with a specific project or any project you have packaged?

  3. Can you post a callstack of the crash?


avatar image BurstTheGame May 09 '17 at 05:57 PM

REPOST (sorry but the comment didn't catch your attention)

Hey, Sorry for the delay,

Windows x64

Only on this project, and only when the project is packaged

here are all the files: https://drive.google.com/open?id=0B32UoLZgTE9GVThwMHgxYktienM


avatar image Thomas G ♦♦ STAFF May 11 '17 at 03:45 PM

Hello again BurstTheGame,

After reviewing the files you posted I have a couple more questions about your issue.

  1. Does this crash occur with the standalone game version of your project?

  2. In the plugins for the project do you have The Online Subsystem Steam plugin checked? In addition, are you running the game through steam?

I'm also seeing several warnings in one of your logs, resolving these warnings may resolve your issue.


avatar image mustiatitalla Jan 04 '19 at 10:21 PM

HI , I use a mac book air 13 2017 pro , mojave 10.14.2 and I recive the same error : bHideLogFilesOption=false bIsAllowedToCloseWithoutSending=true CrashConfigPurgeDays=2

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5 answers: sort voted first

Hey . why I get the same crash in Fortnite [CrashReportClient] bHideLogFilesOption=false bIsAllowedToCloseWithoutSending=true CrashConfigPurgeDays=2

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answered Jan 03 '18 at 05:40 PM

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lo mismo digo de fornitte :c

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answered Jan 15 '18 at 02:06 PM

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Hello BurstTheGame,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will follow up.

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answered May 02 '17 at 08:15 PM

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Thomas G ♦♦ STAFF
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avatar image BurstTheGame May 06 '17 at 02:24 PM

Hey, Sorry for the delay,

  1. Windows x64

  2. Only on this project, and only when the project is packaged

  3. here are all the files : https://drive.google.com/open?id=0B32UoLZgTE9GVThwMHgxYktienM


avatar image JeyEuphoriik Oct 03 '18 at 12:31 PM

Bonjour, j'ai exactement le meme problème sur Fortnite, [CrashReportClient] bHideLogFilesOption=false bIsAllowedToCloseWithoutSending=true CrashConfigPurgeDays=2 Ca fais des semaines que ca dure, j'ai vraiement besoins d'aide

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Anche io ho un problema con fortnite, dopo il caricamento mi da un crash report [CrashReportClient] bHideLogFilesOption=false bIsAllowedToCloseWithoutSending=true CrashConfigPurgeDays=2 Cosa posso fare per risolvere?

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answered Nov 02 '18 at 12:54 PM

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