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Launcher Crash on OS X 10.11.6 when opening Epic Games Launcher

Hello,

I am running OS X El Capitan on OS X 10.11.6 on a mid-2010 iMac with a 2.39 Ghz Intel Core i7, 16gb RAM and an ATI Radeon HD 5750 1GB video card.

On a fresh download of the Epic Games Launcher, and a first run, the a dialog box opens that says, "Epic Games Launcher.app can't be opened."

Curious, I went into the package contents for Epic Games Launcher.app and in /Contents/MacOS I found EpicGamesLauncher-Mac-Shipping terminal script.

I double-clicked it, and the script loaded in iTerm. I captured the log output, and put it on PasteBin here: https://pastebin.com/m84myVs8

One thing to note - the first time I ran this terminal script, the Epic Games Launcher updated itself. But even after updating, I am not able to launch the app by simply double-clicking the Epic Games Launcher.app file

I have to go into package contents for the app file itself and run the terminal script listed above.

Hope this helps the dev team and other devs who have similar trouble as me.

Steps:

  1. Be on OS X 10.11.6

  2. Run Epic Games Launcher.app

  3. If you receive message app can't be opened, right/CTRL-click on .app file and select "Show package contents"

  4. Navigate to Contents -> MacOS

  5. Double-click EpicGamesLauncher-Mac-Shipping terminal script

  6. Use the Epic Games Launcher

Product Version: Epic Games Launcher
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asked May 05 '17 at 04:02 PM in Bug Reports

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Kinsbae
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1 answer: sort voted first

Hey Kinsbae,

For issues with the Epic Games Launcher, please visit http://help.epicgames.com/

You can use the Email Us button on the side of the page in order to get in touch with one of our support staff.

Have a great day

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answered May 05 '17 at 05:24 PM

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Sean L ♦♦ STAFF
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avatar image Kinsbae May 05 '17 at 05:29 PM

Thank you, I will!

avatar image handquake Dec 17 '18 at 02:36 PM

Nice Kinsbae...and thanks. Made alias of EpicGamesLauncher-Mac-Shipping....copied it to Applications...and renamed it EpicGamesLauncher El Capitan. Works perfect.

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