Stuck at "Prerequisites"

Any time I try to install a new version, the downloading and installation completes leaving the launch bar saying “Prerequisites”. I’ve left it running for hours and nothing changes.

Hey Grife,

For installation issues and issues with the Epic Games Launcher, please visit http://help.epicgames.com/

On the site you’ll find various troubleshooting articles that may help resolve your issue. However, if you do not find the information you need on the site, feel free to use the Email Us button on the side of the page to get in touch with one of our support staff.

Have a great day