I haven’t had severe trouble until recently. I have imported large fbx files (characters with animation) and, with minor difficulty, eventually I got it imported and haven’t had problems since. Now I’m trying to import a much smaller fbx file (enemy with animation) and can’t get it to import without crashing.
Thank you for your report. We have assigned this issue to a member of our support staff, and they will begin investigation as soon as possible. If we are unable to reproduce the issue, or we need additional information, our staff member will comment here with additional questions. Otherwise, we will post an ‘Answer’ once we have logged the issue in our bug database or we have a solution for it.
In the meantime, please be sure to review our suggestions for how to report a bug, and feel free to edit your post if you have additional information to provide.
Howdy Hampshire,
If you could please use the link above and edit your post about the crashing issue, this would be very helpful so that we can further investigate your bug.
Thanks and have a great day!
Hi Hampshire,
We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.
Thank you.