UE4 won't launch

Development Platform & Builds
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When I click the launch button it prompts me to pick a blank scene or a sample scene.UE4 won’t open no matter what preset I choose. I just bought this a couple of days ago and I have not once been able to open the engine.

07/08/14 Updating and just reminding that the above listed issue is still existing and none of the previously listed solutions have worked. thank you.

07/11/14 DXDIAG

Time of this report: 7/11/2014, 00:40:32
Machine name: -HP
Operating System: Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: s5-1204
BIOS: BIOS Date: 10/21/2011 CUP_714.rom Ver: 7.14
Processor: Intel(R) Pentium(R) CPU G630 @ 2.70GHz (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4000MB RAM
Page File: 3148MB used, 4851MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

07/11/14 I attempted running the 4.3 preview and it almost launched but gave me an error saying “Out of video memory trying to allocate rendering resource.”

Thanks guys!

7/14/14 Sorry for the delay. It’s some weird stock graphics card. Intel(HD) Graphics Family is what my DxDiag says. So, you are probably right I will need a new graphics card. Thanks again.

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I am sorry to hear that you are experiencing this issue, and I will begin investigation into this as soon as possible. Thanks for your patience.

In the meantime, and for best results, please be sure to review our suggestions for how to report your issues, and feel free to edit your post if you have any additional information to provide:

Thank you.

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Hi ,

Could you please update your post with some of the information requested in the link I posted above?

4

Hi ,

Thank you for providing your DXDIAG information. We looked up the information for your system, and if you are using the stock components for that system, it is likely that the integrated graphics included is not sufficient to successfully run the Engine. The information provided by HP about that system model is not conclusive, but based on the information that they do provide and the error that you mentioned seeing, you may need to install a dedicated graphics card.

If you have added a graphics card to your system, that information did not come through in the DXDIAG information. If that is the case, could you please let us know what that graphics card is?

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Hi ,

I am going to mark this question as resolved for the time being. If you need any additional help with this issue in the future, please feel free to post another comment on this question.