Changing notification preferences causes Internal Error

Hey HailstoneJosh,

We’ve reached out to our Answerhub vendor to go ahead and make the necessary changes so that you are able to change your notification preferences.

Have a great day

You’re correct, it won’t be effective immediately. The vendor will need to go in and make the changes, but we don’t have a timeframe for this currently.

I want to change my email preferences because of the number of emails I am receiving, but I am unable to do so.

Thanks Sean! I assume this will take some time to become effective. I am still getting the error.

Alright, thanks for helping.