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I installed UE and it is a FFV file, and which application should I open UE4 with?

Product Version: Not Selected
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asked Jul 09 '14 at 03:57 PM in Installation & Setup

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avatar image Lovecraft_K ♦♦ STAFF Jul 09 '14 at 08:16 PM

Hi AllyH123 -

The file should download from your account page as an .MSI file (Windows) or a .DMG file (Mac). Try to go to your account page again and confirm that you are getting a link from the Download buttons as a .MSI file or .DMG file and if so re-download

Thank You

Eric Ketchum

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Hi AllyH123 -

From your other question, **here**, it sounds like you might have solved this issue but are still having issues installing the engine itself. So your launcher runs fine but you cannot install the engine itself. I have reopened the previous issue that I had closed, but I will be happy to help you in either location. Just let me know -

Thank You and sorry for the confusion on my part,

Eric Ketchum

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answered Jul 10 '14 at 01:02 PM

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Lovecraft_K ♦♦ STAFF
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