Editor versions 4.17 and 4.15 freezes my computer on fbx and/or obj import. Sometimes it will start compiling shaders and freeze there. This happens in new projects and projects I already have meshes in. I’m currently using the latest version of windows 10. I’ve already uninstalled all epic launcher and unreal files and reinstalled several times.
Some additional info. The crashing issues started after the windows 10 creators update was installed. I was previously using UE4 without any issues. Since the update my computer will randomly freeze while using UE4 and sometimes when I am not. I did some trouble shooting and tracked the freezing issue to the Epic Games Launcher. I removed UE4, Epic Games Launcher and all residual program files from my computer. In doing so, the computer never freezes. I later reinstalled UE4 and Epic Games Launcher, only to find that the freezing issues started again. I’ve been unable to use UE4 on my home PC, I’ve been using my schools computers which are using UE4.15 with windows 7. At school I’m able to do my importing and setting up my scene with out issues. Could this be a software compatibility issue or maybe a driver Issue that I could fix with a driver update?
just updated the launcher with the 6.4 version that said it fixes crashes and the issue still exists and I’m also experiencing freezes on opening a project and creating a new project. It get’s to 94% and locks up the computer.