When I start editor, system says:“driver not responding”. Than Launcher crashes, and I can see editor’s splash screen with words: “Running Engine Benchmark”, but it looks stuck.
I clean some temp folders like “Program Data/Epic”, few from “App Data”, and this bug is not reproduced again.
Are you experiencing the same error that redbox was and having a benchmark call come up? If so could you please upload a screenshot of the exact error and your crash reporter box with that error in it? If you are experiencing a crash but it is different than the one described by redbox can you please start a new question for clarity’s sake.
Also, please be sure to review our suggestions for how to report a bug, and feel free to edit your post if you have additional information to provide.
I’m launching the Unreal Engine via the Launcher. The Editor splash screen shows up, saying “Running Engine Benchmark” (pic1), but nothing happens - it looks indeed stuck. Instead my screen goes black for a split second, tray notify comes up and tells me “Display driver stopped responding and has recovered - Display driver NVIDIA Windows Kernel Mode Driver, Version 337.88 stopped responding and has successfully recovered.” (pic2). Also, the Launcher crashes/“stopped working”.
Here’s the callstack from the Crash Reporter (pic3):
!Id:88c1496a8c4e52c56449922002ce0f4b
Unknown exception - code 00000001
(first/second chance not available)
The Direct3D 11 device that was being
used has been removed (Error:
-2005270523 ‘REMOVED’). Please restart the game.
If that doesn’t work and you can ever get into the editor then they need to disable “Monitor Editor Performance” under General->Miscellaneous:
If you can’t get into the editor then the workaround is to go into your Saved\Config\EditorUserSettings.ini and add the following lines and save the file.
I am also experiencing this issue with the engine crashing during “benchmarking” for 4.3. System is a Win 7 x64, Asus RoG G73sw-bst6 (i7, Geforce GTX 460m, 8 gb ram). HDD has been swapped with an OCZ agility 4 SSD (256 gb). I am using the latest video drivers (337.88 whql).
I’ve already tried editing the editor user settings ini per the mentioning above. I’m primarily a programmer and could benefit from the new changes to the blueprint engine. System upgrade is not an option at this time. Please help.
thanks for the quick reply. Sorry it’s my first time using ue4. I’m inside Unreal Engine instillation folder and I only see 4.3 , DirectXredist and Launcher.
Unreal Projects folder doesn’t exist. I was never successful in running the editor. I think that’s why I’m not able to find that folder. I don’t know what to do. I bought the engine a couple of hours ago and just finished installing.