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HTML5 screen recording failure

Hey guys, I'm trying to figure out how users interact with an HTML5 application packaged in UE4.

The app itself works and loads just fine.

Screen recording tracker companies like Hotjar are not able to display the app when playing back the recording for the user. Is there something in UE4 blocking such recording?

Product Version: UE 4.17
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asked Sep 19 '17 at 03:31 PM in Packaging & Deployment

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There is nothing in UE4 that would block here, the content is a standard web page canvas element rendered via WebGL 1 or 2. It could be a bug in Hotjar. Try to see if it's able to capture any other WebGL 2 based canvas HTML pages, e.g. https://playcanv.as/e/p/44MRmJRU/, or if the software is able to capture when using some other browser.

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answered Sep 19 '17 at 04:05 PM

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