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GetUserProfile from Oculus library doesn't work

After updating to from 4.16 to 4.17.2 GetUserProfile from oculus library is always returning 0.064 as IPD, no matter how I move lens spacing thingy.. Tried to reboot, recalibrate oculus, clean all unreal cache files etc. without success. Oculus plugin is enabled. I turned off all toher vr plugins. It was working perfectly.

Product Version: UE 4.17
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asked Sep 28 '17 at 11:03 AM in Bug Reports

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avatar image Rudy Q ♦♦ STAFF Sep 28 '17 at 03:08 PM

Hello dzarafata,

I have a couple of questions for you that will help narrow down what issue it is that you are experiencing.

Quick questions:

  1. You said this was working as you would expect in 4.16, could you provide a detailed set of steps on how to reproduce the results you are seeing on your end so that I can take a closer look at the issue?

  2. Could you provide screen shots of any settings/blueprints being used?

avatar image dzarafata Sep 28 '17 at 03:14 PM

It's working fine on 4.16.3 and IPD is currently set IPD in oculus. On 4.17.2 GetUserProfile returns true but IPD is always 0.064, no matter of what is really set in oculus.

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avatar image dzarafata Sep 28 '17 at 03:18 PM

It happens also if You try to get IPD in clean projects. I used vr template, and just printed IPD in tick. It's always 0.064

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Hello dzarafata,

I was able to reproduce this issue on our end. I have written up a report and I have submitted it to the developers for further consideration. I have provided a link to the public tracker. Please feel free to use the link provided for future updates.

Link: https://issues.unrealengine.com/issue/UE-50618

Make it a great day

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answered Oct 02 '17 at 02:51 PM

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Rudy Q ♦♦ STAFF
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