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Editor crash when launching project to Android device

The editor crashes almost instantly when I press the launch button to an Android device. This seems to occur on any project and version of UE, so I tried to reinstall the android sdk but still no luck.

Checking the log file there seems to be some .dll files missing but not sure if it is relevant. But it does show OutputDevice: Errors, which looks like a problem.

link to Log file

Just to simplify things this log file is from an example template called "Rolling" Set to Mobile/Tablet, Scalable 3D or 2D, with no Starter Content. It works on PC Windows 10 fine, so only problems with attempting to launch to Android device via usb.

Appreciate any help with this, thanks.

Product Version: UE 4.17
Tags:
myproject11.log (62.5 kB)
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asked Oct 10 '17 at 05:19 PM in Bug Reports

avatar image

Peter_M
8 2 3

avatar image Thomas G ♦♦ STAFF 6 days ago

Hello Peter,

I was unable to reproduce your issue on our end. I have a couple of questions to help narrow down the issue you are experiencing.

  1. What android device are you deploying to?

  2. Does this occur with a blank project?

  3. What android version is the device your using operating on?

  4. Can you post the callstack from the crash?

Thanks,

Thomas

avatar image Peter_M 5 days ago

Hello Thomas,

Thanks for your response

  1. The android device I am deploying to is a Oukitel K4000 Pro. Has 2GB of Ram with MTK6735P quad-core processor.

  2. Same problem occurs with a blank project.

  3. Android version is 5.1

  4. How do I post the callstack from the crash?

I should note that I can "Package Project" for android then install it to the phone manually and it would work. It's only when I press the "Launch" button that causes the editor to crash.

avatar image Thomas G ♦♦ STAFF 5 days ago

The callstack should be in a window that appears when the editor crashes. Is this occurring on any other android device for you?

Thanks,

Thomas

avatar image Peter_M 3 days ago

I don't think I see that window but I do get this message box as soon as it crashes.

alt text

I don't have another working android device at this time, but I'll see what I can do to test that.

ue.png (104.3 kB)
avatar image Thomas G ♦♦ STAFF 4 hours ago

Hello Peter,

Do you get this same error when using out 4.18 Preview build of our engine?

Thanks!

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