Zeiss VR one setup?

i make a vr flythrough for a customer. He wants to use the Zeiss VR one Cardboard similar to the google cardboard i thaught but it looks like there are some diffrent settings. I got some hard lens disorientation you may see in the 2 pictures but even with the vr it s unenyoable. And i don’t have a google cardboard to test and check if its fine i only got a zeiss vr.
And yes i know i should build the lightning but this is not the failure source i also got it with the 1. version where i build the whole lightning…
Anyone n idea how i can fix this ???