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Release notification form

We launched our game in July. We have realized that we had not filled the Release Notification form, and we have tried to do it now. However, there seems to be something wrong with the form itself; our address is rejected regardless of how it is inserted. I have tried with both Chrome, Firefox and Explorer.

Product Version: UE 4.14
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asked Oct 11 '17 at 03:21 PM in Legal & Licensing

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avatar image Rykard Oct 11 '17 at 03:52 PM

Hello there, s.perseo.

I work with the Epic Player Support team and was responsible for the creation of the release form you're having trouble with. I would love to talk in greater detail about the issues your getting and help resolve them. Would you mind shooting an email to help@epicgames.com with the subject line: Attention: Rich W.

In that email please include a screenshot of the error and your address. This will help me troubleshoot the form and get it functioning for you and anyone else that may experience this issue.

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