Support please?

I am a new user.
I cannot get any support to make my product work
Why? I run a growing production company and I want to embrace UE but how can I if there is zero support?

If anyone is listening/reading:
I cannot get Unreal to run over a network and cannot find anyone to speak to about it.
My straightforward question has been viewed by 10 people with no answers in 3 days

Is there anyone there?

See your original post for an answer, no need to make a new question, rather just comment on the first one.