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I can't launch unreal engine

Helo I am student on a gaming school and I need unreal to worck at home. But when I finish to install unreal and try to launch it there is an error message that says "the elements to install unreal engine couldn't be install", with an error code "LS-00196IS6PQR5100". The problem is I can't find on google how to repear the bug and I already try to reinstall all, and it faild So please I need your help

Thanck you for reading and answer

Product Version: UE 4.18
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asked Jan 02 '18 at 02:09 PM in Installation & Setup

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Shiffan
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