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Custom Splash Screen Crashes Mobile Build of Game.

Hello,

I just noticed yesterday that a build of my game crashed on my Samsung Galaxy S8. During the initial launch, when UE4 automatically starts said application on my test device, everything works as intended, but upon disconnecting the USB C cable from the device, and restarting the application manually on the phone, an error states that the application "closes continuously". Removing the custom splash allows said device to run the application in any climate, so this must be the problematic variable.

Does anyone know what this issue could be caused by? I am using a 1920x1080 splash and the device display is 2960x1440, could this cause some issues?

Thank you in advance.

Product Version: UE 4.18
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asked Jan 11 '18 at 06:47 PM in Bug Reports

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Wucas
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avatar image Sean L ♦♦ STAFF Jan 12 '18 at 03:20 PM

Hello,

We've recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://forums.unrealengine.com/unreal-engine/announcements-and-releases/1410408-unreal-engine-bug-submission-form

Thanks

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