Funds withdrawn but no subcription granted
On date 26/7/2014 funds from my account were witdrawn but i have no access to updates from launcher and on my dashboard it states that i am unsubscribed.
Thus if regular billing occured i though that my subscription would continue.
Thanks in advance
asked Jul 27 '14 at 01:39 AM in Installation & Setup
As i was absent on some personal matters and could not check my mail or Unreal Launcher until today, therefore im informing you that it seems the problem got sorted itself the second day from my report. Funny how it took some time from fund withdrawal to extension of subscription but what the hell...guess it happens sometimes. Everything seems to work now as i am updating unreal to the newest version and can happily continue with my project.
I am appreciating the show of concern and so im hoping that my late reply did not cause you some trouble.
answered Aug 04 '14 at 05:02 PM
We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.
answered Aug 04 '14 at 01:06 PM
[Epic] Gribbs ♦♦ STAFF
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