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Why can't I make my transaction anymore?

I can't make a transaction anymore! I am trying to get V-Bucks in order to get battle pass, but there is a red pop up telling me, "Sorry, create payment method failed. Please contact customer service." I have NO CLUE what to do, nor do I have any idea how to "contact" EpicGames. Is there anyone who could help me with this problem because it is SURELY driving me nuts as this was a "Birthday Gift" from my pal.

Product Version: Epic Games Launcher
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asked Feb 24 '18 at 05:13 PM in Everything Else

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avatar image TaaraP Feb 24 '18 at 05:14 PM

Do I have to wait 24 hours?? I have been waiting hours as this is the next day, but not the exact 24 hour mark.

avatar image ThompsonN13 Feb 24 '18 at 05:18 PM

for fotnite help go to the fortnite support page here.

avatar image TaaraP Feb 24 '18 at 05:30 PM

Okay, thank you, but I have been to that searchbar and not too sure what to do. Nothing has helped me over there.

avatar image ThompsonN13 Feb 24 '18 at 05:33 PM

its not really my area of expertise and i dont work for epic so i cant say for sure, but i would try the "email us" button if you cant find a article on your issue.

avatar image TaaraP Feb 24 '18 at 05:35 PM

Ah, okay. Thank you for your time and help.

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