Why can't I make my transaction anymore?

I can’t make a transaction anymore! I am trying to get V-Bucks in order to get battle pass, but there is a red pop up telling me, “Sorry, create payment method failed. Please contact customer service.” I have NO CLUE what to do, nor do I have any idea how to “contact” EpicGames. Is there anyone who could help me with this problem because it is SURELY driving me nuts as this was a “Birthday Gift” from my pal.

Do I have to wait 24 hours?? I have been waiting hours as this is the next day, but not the exact 24 hour mark.

for fotnite help go to the fortnite support page here.

Okay, thank you, but I have been to that searchbar and not too sure what to do. Nothing has helped me over there.

its not really my area of expertise and i dont work for epic so i cant say for sure, but i would try the “email us” button if you cant find a article on your issue.

Ah, okay. Thank you for your time and help.