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[Closed] My friend can't access Fortnite via the Epic Games Launcher, has tried everything

Since Sunday Feb. 18 he always gets the same error after starting the Launcher: https://ibb.co/dGAR3H

He tried contacting the support, but has not received an answer yet (it's been more than a week, he wrote two E-Mails). He also tried everything listed on the "Network Connectivity Troubleshooting" page and nothing worked for him. Iit's just frustrating. I was hoping to get some help on here.

Thank you already and I am sorry if something is unclear.

Product Version: Epic Games Launcher
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asked Feb 27 '18 at 05:19 PM in Bug Reports

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The question has been closed Mar 06 '18 at 06:57 PM by Jeff A for the following reason:


1 answer: sort voted first


For Fortnite issues, please visit http://fortnitehelp.epicgames.com/

There you will find various troubleshooting articles as well as an Email Us button that you can use to get in touch with one of our support staff who can assist you further with this.


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answered Mar 06 '18 at 06:57 PM

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Jeff A ♦♦ STAFF
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