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epic games launcher won't open

When I try to open the epic games launcher after it installs, it spins briefly but then stops and doesn't do anything.

here's a bit of my dxdiag if that helps:

      Operating System: Windows 10 Pro Education 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
      System Manufacturer: LENOVO
      System Model: 20HSS04A00
      Windows Dir: C:\WINDOWS
      DxDiag Version: 10.00.16299.0015 64bit Unicode
Product Version: Not Selected
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asked Mar 05 '18 at 01:46 AM in Installation & Setup

avatar image

Abbyymd
1 1 1 2

avatar image FortniteHyper849 Apr 08 '18 at 10:17 AM

i installed epic games, nut when i try to open it, this happend all the time: http://gyazo.com/9f37900c583aede3f1222c628845586d . Please help me!

My pc specs are:

      Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.170731-1934)
              Language: Dutch (Regional Setting: Dutch)
   System Manufacturer: ASUSTeK COMPUTER INC.
     Graphics card: Intel graphics 500
             Processor: Intel(R) Celeron(R) CPU N3350 @ 1.10GHz (2 CPUs), ~1.1GHz
                Memory: 2048MB RAM
   Available OS Memory: 1912MB RAM
             Page File: 2676MB used, 987MB available
       DirectX Version: DirectX 12


I hope anyone can help me.

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