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4.19 Crashes when opening level

Hi there,

i just tried to open my project in 4.19 but it always crashes on me.

Maybe a bit of a backstory might be helpful.

I tried to package this project on 4.18 the other day and it always failed packaging because of serveral bad name indexes.

I then tried to migrate my maps and config to a new project and tried to package it again, same result.

Now i tried to open them in 4.19 and at the sourceproject, it crashes immediately with this message :

LoginId:b5a565eb4d324d9ae5c9898748bfcedd EpicAccountId:3e76b1fb8299413894db8de7098f4ae4

You do not have any debugging symbols required to display the callstack for this crash.

When i try to open the migrated project, it only crashes at one single level with this message :

LoginId:b5a565eb4d324d9ae5c9898748bfcedd EpicAccountId:3e76b1fb8299413894db8de7098f4ae4

You do not have any debugging symbols required to display the callstack for this crash.

Im not sure if these message will help but i hope so

Product Version: UE 4.19
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asked Mar 14 '18 at 11:58 PM in Using UE4

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Wizze192
86 10 19 23

avatar image Rymid Mar 24 '18 at 04:31 PM

Same is happening to me, I just recently downloaded UE and tried to do some basic things, but I cant load my project and the error message says the same thing as yours. And nobody seems to know why? Ive checked with google but Im unable to find anyone who fixed this issue

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1 answer: sort voted first

I had the same issue! Luckily I had a backup of my level without my recent changes. And I replaced the map, I assume that you could probably backup the default map and replace it with an empty level just to be able to get into your project. For me, one of the assets for and enemy was causing the crash and if I interacted with any of the related assets my project would crash.

What I did to fix: I basically just ended up re-importing the character's assets, everything from the animations to the mesh. Toward the end of experimentation I found out that it might have been the mesh, or even the skeletal mesh that had caused this whole ordeal. With the re-import it worked just fine.

After that, just add your level backup back into the project and you should be able to start right where you left off.

Good luck!

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answered Mar 26 '18 at 12:07 AM

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Sterlingrad
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avatar image Willard720 Apr 16 '18 at 07:41 AM

Reimporting from a backup is a workaround, not a fix, and it also relies on him already have had one made before hand

avatar image Sterlingrad Apr 16 '18 at 08:00 AM

I don't see why it's just a work around, I'm assuming that the update from 4.18 to 4.19 caused this. Reimporting is a legitimate way to solve an issue like this. Also, upgrading your project to 4.19 typically makes a copy of your project. Additionally very few static meshes are made in unreal using unreal tools, so you would have to have a backup. Since he probably made them in a separate software.

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I ended up rebuilding the whole project from scratch to be able to see which asset caused the issue. I also had multiple errors when i tried to build the game in 4.18 so i thought that would be the best option for me.

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answered Apr 16 '18 at 12:32 PM

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Wizze192
86 10 19 23

avatar image StudioK May 30 '18 at 06:46 AM

Have you found out why? I have 4.19 projects constantly crashes after migrating a level from a 4.17 project.

avatar image Wizze192 Jun 03 '18 at 11:10 PM

Not really, but i didn't further investigate that issue

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