Ue4 3ds max exporter do not find version / can't install

Hi!
Trying to install UnrealDatasmithMaxExporter_4_19_18_3, there’s a problem that always appears saying that No supported version of 3ds Max have been found I’ve installed 3ds Max in another Disc than the Windows one, and I don’t know if there’s any way to tell the installer where he must look for the installed version of 3ds Max.

Anyone with the same problem or any solution to this?

Thanks!!

I am having this exact same issue, was hoping I’d be able to find a solution here also

Same issue. Bump up this thread I really want to try the Max exporter. I also have my Max installed on D drive.

I don’t have this issue and both my Max and UE4 4.19 are on E drive.

But I keep having error msg “There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or packa…” (yeah, it ended there) and won’t install. Edit: I solve my issue by assigning “everyone” to have full control of %temp% folder.

I’m having the same issue!
Any suggestions?
Thanks

Same here, can’t install the exporter. tried 4.19 exporter. not good either.

https://unrealstudiohelp.epicgames.com/s/article/Installation-error-No-supported-version-of-Autodesk-3ds-Max-has-been-found?

Ok. founded a way. Just hard copy-paste your entire 3dsmax 201X folder into your C drive ProgramFiles/Autodesk/… and the installator will find the correct files. Then Manually copy from the new Folder “Plugins” to your currently working plugin folder:

DatasmithMax2017.dle
FreeImage317.dll
LibRaw.dll

and it’s done, not fancy but works. have fun.

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I’ll test It, let’s see if It works for me

I tried ,the installater still couldn‘t find my version of 3dsMax

If you are using Max 2024 we do not have an official support for it. Will come with 5.3
You could have a look at the link I gave here 3ds max 2024? - #6 by UE_FlavienP