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i can't install launcher because it can't create temporary files

first of all, i dont know what product version i was using because i dont know where to find it. So i was trying to uninstall epic games launcher and fortnite in order to install it into another drive because it was full. Then i tried to install it to the new drive but it cant install it says "there was an error creating temporary file that is needed to complete the installation". I've tried to install it many times but it still wont install. Please help me fix this. Thank you.

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asked Mar 18 '18 at 03:02 AM in Installation & Setup

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Vannz887
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I am by far no expert, but I had the same issue and was unable to find any answers. As a last resort, before asking my geek friends :) I thought I would try something that fixed an issue for me in another game, it worked .... maybe it will help you too.

(I am running windows 10 on a PC)

  • Click the start button and do a search for windows defender security center

  • Go to virus & threat protection and scroll down to click on ransomware protection

  • I had "controlled folder access" active .... if you do as well, you can either turn that off while you install the epic launcher or you have to allow that app through.

I opted to turn it off ... then I ran the install .exe for the epic launcher again and it installed just fine. Then I went back in and turned controlled folder access back on (cause I figured it was on for a reason :)

Hope this helps you as well or that someone smarter than me, replies to your post,

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answered Aug 19 '18 at 12:18 AM

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Amonitya
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