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Epic Games launcher crashes/won't start (Windows)

I've been playing Fortnite since around October and I've had this issue since then. Basically I get a week or two when it works and god knows how long when it doesn't. I double click the epic games launcher and it opens for a split second either on the "signing you in" screen or with a window that says something to the effect of "We're starting your update" and immediately after the Unreal Engine 4 crash reporter opens up... I decided to report this because this is the first time I've bought the battle pass and now I can log on to do the god damn challenges... I payed money for that and I need you to either fix this or give me my money back.

Product Version: Epic Games Launcher
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asked Mar 21 '18 at 12:03 PM in Using UE4

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Hello, thank you for reporting your issues with the Epic Games Launcher. However, Answerhub is meant for issues relating directly to Unreal Engine 4 rather than the Launcher itself. For assistance with the Launcher, please visit the following link:


If you cannot find the solution to the problem you're encountering, please use the Email Us link on that page to contact Support for further assistance.

If you have issues with Fortnite in general or would like to request a refund, that can be handled at the following site:


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answered Mar 21 '18 at 12:08 PM

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