Problem with UE-4 CRASH!

I’ve problem. When i click on the Play buton I see Fortnite Logo and next the crash window oppened.
This is specific of crash:
LoginId:fc9b44254e210ec446576b918684b813
EpicAccountId:404ab1db7631464b8cbad10275b807a2
Can you help me? I just wanna play!