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Github linking isn't working

I tried to link my GitHub account to the UE4 github by following this guide https://www.unrealengine.com/en-US/ue4-on-github. I received an email from epic games confirming the account link, however, I am yet to receive any email from GitHub. The epic games icon also does not appear under my organizations. I looked up the issue and tried all the methods I found. Does anyone have any idea what's wrong?

Any help is appreciated

What I have already tried:

Product Version: UE Github Master branch
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asked Mar 24 '18 at 06:02 PM in Installation & Setup

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89 3 7 12

avatar image frming Mar 24 '18 at 07:12 PM

have the same trouble with you, trid many ways ,still not work

avatar image Sn1tker Mar 25 '18 at 05:53 PM

same issue as above

avatar image ISchraeder Mar 25 '18 at 09:29 PM

Same issue. Think it’s an Epic thing. If someone at epic reads this, please find a fix!

avatar image thegleb Mar 26 '18 at 02:36 AM

Same issue here. Tried re-linking twice and no invite to join the org

avatar image AaroTT Mar 26 '18 at 06:22 AM

same issue...

avatar image Mortzilla Mar 26 '18 at 06:28 AM

Same issue

avatar image DecodeTM Mar 26 '18 at 07:42 AM

I downloaded it 1hour ago from github.com/orgs/EpicGames/

avatar image DecodeTM Mar 26 '18 at 07:43 AM

But while building there are errors.I dont think it my fault anyways contact me at www.decodestudios.in {discord server} for problems

avatar image aarontot1 Mar 26 '18 at 11:43 AM

still have this issue... annoying...

avatar image derrickxu Mar 26 '18 at 02:23 PM

I have got same problem. I've already set my Github account many times in Epic Game personal setting and received several emails from Epic. The emails told me that I have already linked my Github account without any hyperlink to comfirm anything, but i still cann't found unreal engine source code at https://github.com/EpicGames. Is there anthing wrong?

avatar image josh.bialkowski Mar 26 '18 at 04:57 PM

yup, me too...

avatar image luizfnetto Mar 26 '18 at 06:43 PM

Same issue here

avatar image MrJaridI Mar 27 '18 at 01:17 AM

Same here.

avatar image DannyLiu469 Mar 27 '18 at 04:24 AM

Same here.

avatar image aarontot1 Mar 27 '18 at 06:37 AM

24hrs later... still not working

avatar image ajakubo4 Mar 27 '18 at 09:56 AM

Same here. Please fix it

avatar image zhuowl Mar 27 '18 at 01:39 PM

Same here.

avatar image AechDub Mar 27 '18 at 04:28 PM

Yet another experiencing this. Had this problem for a couple weeks!

avatar image dunfy Mar 27 '18 at 04:34 PM

Same. Please fix!

avatar image MrJaridI Mar 27 '18 at 04:45 PM

I just submitted a bug report on this issue. Probably not proper use of the system... But there sure are a lot of us stuck here. I'll keep you posted if I hear anything.

avatar image Mortzilla Mar 27 '18 at 06:39 PM

Still same issue... Almost seems like they aren't adding anyone to the community.

avatar image StuntThumper88 May 11 '18 at 09:37 PM

Still cant find a way to link github

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2 answers: sort voted first

Hi everyone,

As VlinkZ3 mentioned, we just realized that the automated process that links Unreal Engine and GitHub accounts had recently failed silently. We are working on finding a solution to get that automated process running again, as well as finding a more robust method for linking accounts (the current process is a fairly simple one that has been in place since Unreal Engine 4 launched, and this is the first time it has experienced a major failure).

We are also trying to find out if we can see what accounts have attempted to link a GitHub account since the automated process failed, and whether we can put that link in place for those accounts. The linking process was never intended to have any manual interaction, so we are still unsure if we have the ability to link the accounts that have been affected by this.

Unfortunately we do not currently have a timeframe for when we will be able to get everything working again. We are hoping that we will be able to get the current process running again soon, but the longer-term solution that we are investigating will take quite a bit more time to put in place.


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answered Mar 27 '18 at 09:34 PM

avatar image derrickxu Mar 28 '18 at 02:51 AM

It's still not working! I received an exactly same email as before. It seems that the Github account mentioned in the email is wrong, which is not the username i set in Epic Game user personal setting. Anything else going wrong?

avatar image ajakubo4 Mar 28 '18 at 09:10 AM

Could you perhaps run some kind of workaround to semi-manualy send invitations to currently waiting users so all waiting people here are unblocked?

avatar image VlinkZ3 Mar 28 '18 at 07:40 PM

I have access to the repo!!! Thank you so much!!!

avatar image KingPalomino ♦♦ STAFF Mar 28 '18 at 07:56 PM

Everyone should be able to link accounts again. We're aware of an error that's displayed on the Connected Accounts page. Refreshing the page will show that the accounts were successfully linked.

avatar image derrickxu Mar 30 '18 at 06:39 AM

Thanks. I have access to the repo too.

avatar image rws_dev Apr 02 '18 at 06:03 PM

Works now, thanks a lot.

avatar image typedatkaist Apr 06 '18 at 09:40 AM

It works too. thanks

avatar image julia vale Apr 29 '18 at 07:35 PM

Hi, i don´t know if it stop working again, but I haven´t received any email for days to have access to github repository. Yes i have linked my GitHub account to the UE4.

avatar image KingPalomino ♦♦ STAFF Apr 30 '18 at 04:00 PM

Hi Julia,

Try checking your spam folder. In the event you still can't find the email, please try unlinking your accounts and relinking them to trigger another one. Please let me know if that helped.


avatar image julia vale Apr 30 '18 at 04:23 PM

It works, unlinking and relinking it worked. Thanks, have a wonderful day :D :D :D

avatar image StuntThumper88 May 11 '18 at 09:35 PM

how do you unlink and relink?

avatar image KingPalomino ♦♦ STAFF May 14 '18 at 07:55 PM

To unlink and relink your account, log into unrealengine.com, proceed to your personal profile, then select the Connected Accounts section.

Remove your username from the GitHub Account Name field, then save to remove it. Fill out the field again, save, then make sure to validate the linkage from the email that you'll receive.

avatar image StuntThumper88 May 14 '18 at 08:08 PM

I've tried that, but now it always says this account is used by another account. I can't re-link it to any unreal account now. I even linked my old a account to a dif GitHub, but it still thinks the original is in use. There's no way for me to link my real GitHub account now.

avatar image KingPalomino ♦♦ STAFF May 17 '18 at 06:03 PM

We've just rolled out a pretty big update at unrealengine.com. We've implemented OAuth functionality to better link GitHub accounts.

Can you please try unlinking your accounts and trying again? You'll notice a completely different flow than before.

Let me know if that resolved it.


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Finally some sort of answer, apparently the automated account liking program isn't working, however they are working on a solution and are trying to link accounts of those who have been affected by the issue. Furthermore they said that they are trying to come up with a better "more robust" way of linking accounts for the future.

Source of answer

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answered Mar 27 '18 at 08:59 PM

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