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why cant i play cross play on Xbox

when I try to play cross play it says I cant join cross play servers and I don't have the epic friends options and I cant turn on the option in settings. people said to use a different epic account and id be fine with that but I cant use my email because it says "You already have an epic games account please sign in" so how can I do it?

Product Version: UE 4.19
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asked Apr 06 '18 at 09:02 PM in Rendering

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Hi there,

For Fortnite (and/or UE4) account support please contact Epic using this form:

Contact Us

Be sure to include as much information as possible including your username here on unrealengine.com, which gaming console you use, and your account name for that console. Just select a random option for the Fortnite game mode since it doesn't matter in this case.

For future reference this website is intended for UE4 developers to get technical assistance with game development, please direct all Fortnite issues/questions to one of the following.

If you are experiencing issues with Fortnite such as crashes please visit Fortnite Help

There you will find various troubleshooting articles and an Email Us button you can use to get in touch with the Epic support staff who can assist you further.

If you have any general questions about Fortnite please visit the Fortnite Forums.

Thank you

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answered May 27 '18 at 04:16 PM

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