Datasmith 3DS max exporter plugin won't install

Hi, I downloaded UnrealDatasmithMaxExporter_4_19_18_3.msi plugin for 3dsmax 2018

I’m on Windows 7 x64

Unreal studio and Datasmith installed and activated successfully on 4.19 without any problem.

3ds max side, however…
The plugin installer keep saying

“There is a problem with this Windows Installer package.
A program required for this install to complete could not be run.
Contact your support personnel or packa…” (yeah, it ended there) and won’t install.

I tried options on this troubleshooting page LINK

1st option: right click didn’t give me install as admin option, but UAC did pop up. (clicked “yes”, error msg above)

2nd option: didn’t get any msg regarding network resource

3rd option: cmd run as admin: “Error opening installation log file. Verify that the specified log file location exists and is writable.”

Any more tips to solve this problem are greatly appreciated.

Thanks

Mex

Hi

Apparently I solve the problem after I google msi package problem.

My %temp% folder has no permission or control assigned to anyone at all. Didn’t know that’s a thing.
So once “everyone” was assigned full control, plugin installed successfully.

Hi Linearlight

I would like to know more about how you solved your problem. Did you use this method? it does not work.
http://www.tomshardware.co.uk/forum/3387-73-temp-folder-writing-permission-itself

Thanks