Hi, I downloaded UnrealDatasmithMaxExporter_4_19_18_3.msi plugin for 3dsmax 2018
I’m on Windows 7 x64
Unreal studio and Datasmith installed and activated successfully on 4.19 without any problem.
3ds max side, however…
The plugin installer keep saying
“There is a problem with this Windows Installer package.
A program required for this install to complete could not be run.
Contact your support personnel or packa…” (yeah, it ended there) and won’t install.
I tried options on this troubleshooting page LINK
1st option: right click didn’t give me install as admin option, but UAC did pop up. (clicked “yes”, error msg above)
2nd option: didn’t get any msg regarding network resource
3rd option: cmd run as admin: “Error opening installation log file. Verify that the specified log file location exists and is writable.”
Any more tips to solve this problem are greatly appreciated.
Thanks
Mex