My profile in epic is on red is that normal

my profile is in red meaning not online and i tried to play then it said that matched making failed wtf

Hello,

For Fortnite issues, please visit http://fortnitehelp.epicgames.com/

There you will find various troubleshooting articles as well as an Email Us button that you can use to get in touch with one of our support staff who can assist you further with this.

Thanks