Google Play Services Failing / Been Trying for Days

[anonymous_user_c4414680]

I’m basically at my wit’s end here. I’m trying to use google play services in my game, but it is turning out to be so incredibly difficult. I would be so grateful to anyone who would be willing to throw out anything to try. I’ll be as detailed as I can. If I leave anything out let me know. I’ve done all this multiple times, starting from the ground up because there doesn’t seem to be a unified resource on how to do this.

Here’s a list of everything I’ve done.

-“enable google play services” checked in project

-Generate SHA1 fingerprint

-Include SHA1 fingerprint in ue4 project for signing and creating a client ID

-Included games app ID in project settings

-“Distribution” box is checked, so it doesn’t use debug fingerprint

-Included google license key in my ue4 project settings

-ensured .xml file was updated correctly

-Used the same package name in project, in google play services and app dashboard.

-Made a privacy agreement and linked to project

-Linked application to services and completed services setup. All green check marks

-Set up leaderboards from google services and added leaderboards

-Added leaderboard id’s to unreal project

-Connected list of testers, including my own email, allowed that list in services

-Enabled the following APIs

Google Cloud Messaging for Android\

Google Cloud Pub/Sub

Google Cloud User Accounts

Google Play Android Developer API

Google Play Game Management

Google Play Game Services

Google+ API

-Linked to google api, same package name and sha1 fingerprint

-Added Server Key to google api

-Linked privacy policy in google api

-Included the following in the packaging

-added the following to manifest node in the ue4 android project settings:

com.google.android.gms.games.APP_ID="@string/app_id"

com.google.android.gms.appstate.APP_ID="@string/app_id"

-added the following to “extra permissions” right next to the information above:

com.android.vending.BILLING

android.permission.INTERNET

android.permission.GET_ACCOUNTS

android.permission.USE_CREDENTIALS

Is there something I’m supposed to do with the api keys? I mean, I am just stumped. I have done sooooo much reading about how to do this and I think this is all I need to do, and it should work. I’ve basically started all the way over just to make sure I did everything exactly as instructed.

But when I call “Show external login UI”, I get the “connecting to google play games” pop-up, then a loading circle, then it fails. I feel like I’ve tried everything. Is there something else I need to include in my blueprints?

Please, anyone who has even a little experience with this, help. I’ll post pictures or be as specific as requested.

[anonymous_user_c4414680]

Shameless self bump. What do I have to do to get someone to help me? I’m desperate.

[Cyrille26]

Hi, i have the same problem like you. The problem come from “Show external login UI”. I found this link ( Troubleshooting Issues in Your Android Game  |  Play Games Services  |  Google Developers ) It can help to found the problem with the google service api.

[SHAINPAIN]

So how did you manage to generate your SHA1 fingerprint. I keep trying to get it through the command prompt using keytool -list -keystore D:.…\UE4\VMobile_VR\Build\Android> as the file path but it keeps kicking me back that the syntax is incorrect. Any help would be greatly appreciated.

[Cyrille26]

Before to link a application, generate a file .keystore and after you can found the SHA1 fingerprint. Here you have a link that explain 2 steps ( Android: Generate Release/Debug Keystores (Example) )
When you have the SHA1 fingerprint, you can link the api google play service with your application.
That’s all.

[CtnDev]

Hi, I had same problem

Still struggling with the leaderboards&achievments but I could login.

Below solution will only work if you package your project in SHIPPING

First there is 2 concept of signing.

• for upload
• for using google API’s

to communicate with google API you need to use upper SHA-1 for Outh-2 requester(below)

I can successfully login. But cannot go further.

Another solution is not open app signing at googleplay side.
I hope both helps, If you have solution about leaderboard and such stuff, please share with me.

Cheers

[Sampuig12]

Ok, I had same problem for past 4 days, this is how I fixed it:

Deleted game from app store and game service(unpublished)

Remade it step by step guide I found, but here is where the problem came from:

When you sign your app with sha1 fingerprint from keystore:
Make sure you get the SHA1 USING THE PATH IN ANDROID=>BUILD=>project.keystore
Not the one in c/user/.keystore.

So when you generate your keystore, place it in build=>android, and get the SHA1 FROM THERE.
Hope it helps.