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Unable to get correct player count and ping using Steam session in packaged build

We are developing an online multiplayer game and are facing some technical difficulties on some online aspects. The functionality we want to achieve is on the server list widget, when refresh button is clicked, it will update the player count as well as ping number of all servers on the widget. Instead, what we have right now is that player count is always 1 and ping is always 9999. All servers are completely functional and players are able to join to play the game (we have tested it on Steam using our own AppID) but the displayed information is always incorrect. However, when testing inside editor with multiple instances open, those numbers are updated correctly. The following is how we set things up to try to get it working:

When constructing the widget as well as pressing the refresh button, we are calling the RefreshList macro:

alt text alt text

And inside RefreshList macro, we use Find Session Advanced to find available sessions:

alt text

And after all available sessions are searched, we update the player count and ping number at the very end:

alt text

In terms of updating ping number we are just getting ping number and player count from session result.

alt text

We really appreciate it if anyone could let us know the best way to obtain correct player count and ping number.

Product Version: UE 4.16
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asked Apr 28 '18 at 11:09 PM in Blueprint Scripting

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avatar image TSpartanT Aug 24 '18 at 02:07 AM

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