Launcher error: su-pqr1622

hello epicgames support

im a new user in this community and i want to play fortnite, the free version. so, i installed the game, but when i go to use the lauch, i get this error: Su.pqr1622
i have been finding any solve to this but nothing is present. So i need your help, im so sad

im not american or an english person, im a spanish person, if you can answer to me on spanish would be appreciate

thanks for you advice

Google Translated:

Hola,

Este sitio web está destinado a desarrolladores de UE4.

Para cuestiones de Fortnite, visite http://fortnitehelp.epicgames.com/

Allí encontrará varios artículos para la resolución de problemas, así como un botón de correo electrónico que puede usar para ponerse en contacto con uno de nuestros empleados de soporte que puede ayudarlo con esto.

Cualquier otra inquietud o pregunta con respecto a Fortnite debe dirigirse a los foros de Fortnite que se encuentran aquí:

https://www.epicgames.com/fortnite/forums

Gracias


Hi there,

This website is intended UE4 developers.

For Fortnite issues, please visit http://fortnitehelp.epicgames.com/

There you will find various troubleshooting articles as well as an Email Us button that you can use to get in touch with one of our support staff who can assist you further with this.

Any other concerns or questions regarding Fortnite should be directed to the Fortnite forums located here:

https://www.epicgames.com/fortnite/forums

Thank you

Hello,

For Fortnite issues, please visit http://fortnitehelp.epicgames.com/

There you will find various troubleshooting articles as well as an Email Us button that you can use to get in touch with one of our support staff who can assist you further with this.

Thanks