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fortnite as-18100 i cant login?

so i came home this morning and saw that i can't login to my account, because i need to reset my password, so i try to reset my password but im not getting any emails. what do i do? im really frustrated and extremly scared.

Product Version: Epic Games Launcher
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asked May 09 '18 at 08:07 AM in Everything Else

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avatar image MandCAbdulley Sep 01 '18 at 04:08 PM

Hi, I've been having the same problem for days and I still have not found a solution. I do not get much of an answer from the support team. If you know how to solve the problem, can you tell me about it? My discord ÆßDUNNY#6135

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Hi Slowyo! I recently had this problem for roughly ~7 weeks and it was resolved about 3 weeks ago, and I can tell you I was very frustrated and scared I might lose my account forever. I see that you commented that you had this problem on my alt’s account today. Although I cannot directly tell you how to fix it instantly, I can tell you that you should definitely send a help email to the support team. I also reached out to the admins on the Fortnite discord server. I figured out that it is a problem with my email not recieving the emails because I tested with my other email and I got them just fine. You should explain your situation, ask for an email change, and leave some picture/video proof. When I had this problem, although it did suck, I did get my main account back after a while. Just hang in there, check your emails. I truely feel bad for you if this doesn’t work, because mine just magically fixed and sent me an email one day, and it worked. I truely hope you get your account back, and just email or message me if you want to talk some more. Anyway, I wish you the best and hope you get your account back soon.

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answered May 09 '18 at 09:54 AM

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avatar image Slowyo May 09 '18 at 10:46 AM

Thank you so much for your response, ill see what i can do.

avatar image Slowyo May 09 '18 at 10:56 AM

Do you have a discord? I might have some questions if you don't mind.

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