Need Help With Updating Error

I have downloaded epic games working fine until in need a update while installing so it says please wait while we update or something like that and it just keeps going and theres a little red triangle that says "we are currently experiencing connection issues please wait but ive had my pc sit for 3hrs and it still said that.I am running windows 10 HP.No antimalware software being used

Hello friend,
You already saw if your windows firewall gave permission to EpicGames’s launcher? If no, you can please add as a exception and try again? If yes, try to run it as a administrator.
I hope it works ^^

I had checked it and epic games was checked as public so I unchecked public and checked it private for a private connection and it stills pops up that error…And I have ran it on admin since I first got this problem.