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Why unauthorized payments has been taken from my account

Hi There

My gamer nick name is SPEECHLES_123 and I just notice that some unauthorized payments has been taken from my account.

It shows that I have purchased some in game items which is not in my game account and my account has not been hacked strangely. Could you please explain this to me and refund the unauthorised payments back to my bank account please

Product Version: Epic Games Launcher
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asked May 12 '18 at 07:09 PM in Legal & Licensing

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SPEECHLESS_123
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avatar image ThompsonN13 May 12 '18 at 08:27 PM

your going to want to contact epic directly on this one. this isnt really the place for things like refunds its more a place for questions pertaining to using the engine and developing within it. also since your talking about in game items then your probably referring to fortnite so i would start at the fortnite support page.

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