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So my epic games launcher will not open, its loads for a bit then stops.

I got it downloaded, but when I click on it, it loads for a bit then stops. I'm not very good at tech so I have no clue what to do.

Product Version: Epic Games Launcher
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asked May 13 '18 at 02:12 PM in Installation & Setup

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avatar image DotCam May 13 '18 at 04:19 PM

Hi there,

Could you please provide us with a copy of your DxDialog text file please? To do so, click start and type dxdiag and press enter, then click the Save All Information button, and finally attach a copy of it to your post (click the small paperclip icon above the textbox when creating a new post).

This will let us see what hardware and software you have installed, and will help us figure out why this is occurring.

Thank you!

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