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Users cannot run shooter game exe because of antivirus


I am trying to see if my friends with different laptops are able to run the shooter game as a executable without any modifications.

I made a executable, made a zip, and placed it on my dropbox. When they try to download, they get a prompt saying it could be a virus, but was able to bypass.

When they tried to run the game from an unzip package, their computer won't let them because it thinks it is a virus.

Is there anyway I can build it to prevent it from looking like a virus on their computer?

Thanks in advance! -Matt

Product Version: Not Selected
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asked Aug 04 '14 at 09:52 PM in Packaging & Deployment

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avatar image omalleym Aug 04 '14 at 09:53 PM

Apparently Chrome is telling them that they cannot download the file because it is malicious

avatar image AusPaco Aug 17 '14 at 10:00 AM

I'm getting exactly the same thing! Any ideas?

avatar image BiggestSmile Aug 17 '14 at 10:15 AM

Make sure you didn't infect your compiled binary yourself.

avatar image AusPaco Aug 17 '14 at 11:12 AM

The zip scans fine - no virus. It's just generating a warning in some browsers.

avatar image Moss Aug 17 '14 at 10:18 AM

And that your friends have a UE4 subscription.

avatar image AusPaco Aug 17 '14 at 11:14 AM

Wait, what? Why would they need a subscription for the packaged game?

avatar image Moss Aug 17 '14 at 01:55 PM

Just in case you are shipping things linked to the engine agreement, like the editor and such. If not you are ok I guess ^^

avatar image omalleym Aug 17 '14 at 07:23 PM

the only thing I am trying to do is have them try the shooter executable. I do not think that breaks any of the agreements as I am not giving them the engine, but I also checked mine for viruses and it said it was clean

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2 answers: sort voted first

Hey omalleym,

Thank you for your report. We were not able to investigate this on the engine version you reported, but there have been many version changes to UE4 since this question was first posted. With a new version of the Engine comes new fixes and it is possible that this issue has changed or may no longer occur. Due to timetable of when this issue was first posted, we are marking this post as resolved for tracking purposes. If you are still experiencing the issue you reported in the current engine version, then please respond to this message with additional information and we will investigate as soon as possible. If you are experiencing a similar, but different issue at this time, could you please submit a new report for it.

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answered Apr 08 '15 at 05:27 PM

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Solution, someone?

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answered Aug 16 '17 at 02:52 PM

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avatar image Vivace Con Brio Aug 16 '17 at 10:05 PM

Please don't submit an answer asking for a solution. I recommend creating a new question to get an answer and link to this question. Accompany it with any details you can give, like engine version, browser type/version (if relevant), the AV that catches it, and so forth. If you are using an older version of the engine, it may be worth attempting an upgrade on the project first. Be sure to backup the original before attempting the upgrade! Hope this helps.

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