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An Unreal Process has crashed

Upon trying to launch UE, I get the message "An Unreal Process has crashed."

This is the error message:

Fatal error: [File:Unknown] [Line: 826] Rendering thread exception: Fatal error: [File:Unknown] [Line: 251] Result failed at D:\Build++Fortnite+Release-4.2+Full\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:304 with error 8876017C

0x00007ffd7c6ef218 KERNELBASE.dll!UnknownFunction [] 0x00007ff6044c6ec9 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff60445de3b FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff604429da8 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff6048c5e81 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff6048b554a FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff6048bca51 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff604d15c8b FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff604d134b2 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff604e71eaa FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff604e73700 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff6043a1531 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff604d34292 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff604d34318 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff60449df67 FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ff60449b37c FortniteClient-Win64-Shipping.exe!UnknownFunction [] 0x00007ffd7f693034 KERNEL32.DLL!UnknownFunction [] 0x00007ffd80301551 ntdll.dll!UnknownFunction []

I have not been able to launch UE for two days now.

Any help would be great, thanks.

Additionally, I have editor symbols for debugging.

Product Version: UE 4.19
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asked May 21 '18 at 06:06 PM in Everything Else

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Hi there,

This website is intended for UE4 developers to get technical assistance. For Fortnite issues, please visit: http://fortnitehelp.epicgames.com/

There you will find various troubleshooting articles and an Email Us button you can use to get in touch with the Epic support staff who can assist you further.

Any general questions regarding Fortnite should be directed to the Fortnite forums, located here: https://www.epicgames.com/fortnite/forums

Thank you

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answered May 21 '18 at 07:29 PM

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avatar image ManPris May 21 '18 at 07:30 PM

This is an issue trying to launch UE4.

avatar image DotCam May 21 '18 at 07:32 PM

The first line in your log says:


are you sure this is the correct crash log?

avatar image ManPris May 21 '18 at 07:37 PM

Sorry, this is where the Fortnite error sends me, and I posted the wrong error. I'll post the UE4 error in a new post.

avatar image DotCam May 21 '18 at 07:38 PM

No problem :)


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