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Problem to buy in marketplace.

Hi, i need change my nationality in my personal account to Germany for buy on Marketplace. I send also email to unreal but dont aswer me. Please, if someone admin read this post help me. I can't use my paypal account becouse now i live in Germany. Thanks in advance.

Product Version: UE 4.19
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asked Jun 02 '18 at 01:14 AM in Marketplace

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To contact Epic Support please use this form. It says Fortnite but you will reach support staff for UE4 from the same place. Just pick a random game mode, it doesn't matter in your case. Make sure to explain your situation and include your username. Epic will contact you by email for further support. Please be aware the support center is experiencing very high traffic at the moment, it may take some time for them to reply.

Thank you

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answered Jun 02 '18 at 02:22 AM

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avatar image eddiescofield Jun 02 '18 at 08:10 AM

Thank you!!!

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