x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Problem to buy in marketplace.

Hi, i need change my nationality in my personal account to Germany for buy on Marketplace. I send also email to unreal but dont aswer me. Please, if someone admin read this post help me. I can't use my paypal account becouse now i live in Germany. Thanks in advance.

Product Version: UE 4.19
Tags:
more ▼

asked Jun 02 '18 at 01:14 AM in Marketplace

avatar image

eddiescofield
1 1 3

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

To contact Epic Support please use this form. It says Fortnite but you will reach support staff for UE4 from the same place. Just pick a random game mode, it doesn't matter in your case. Make sure to explain your situation and include your username. Epic will contact you by email for further support. Please be aware the support center is experiencing very high traffic at the moment, it may take some time for them to reply.

Thank you

more ▼

answered Jun 02 '18 at 02:22 AM

avatar image

DotCam
3.1k 74 34 148

avatar image eddiescofield Jun 02 '18 at 08:10 AM

Thank you!!!

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question