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Maps won't be loaded on IOS

Hello,

I do not know whether it is a bug or not, but the main problem is that the "open level" function doesn't seem to work

on IOS devices, while it's working on my computer and android devices.

I've already published my game on Google appstore and tested on several android phones, which turned out to be working.

I noticed that initially loading those maps work on IOS, but using "open level" function abruptly closes the app.

For example, I went to the settings, chose 6 maps to be packaged, and set game default map to "Map01."

However, when Map01, the main menu map, opens "Map02," the app gets suddenly closed.

On the other hand, when I set the game default map to "Map02," the app does not get closed but it works very well.

Likewise, individually setting game default map to "Map01" through "Map06" works on my iphone,

but it abruptly gets closed when there's a "open level" function used to open those maps.

I doubled checked the function itself does not have a problem.

How am I supposed to make it work? I really really really want to resolve this problem.

Thank you.

alt text

Product Version: UE 4.16
Tags:
01.png (95.4 kB)
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asked Jun 03 '18 at 03:27 AM in Bug Reports

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kinoo1
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avatar image Jeff A ♦♦ STAFF Jun 04 '18 at 02:17 PM

Hello,

We've recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks

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