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Problems with Oculus Audio Output

Hey there, I am currently programming a game in Unreal Engine 4.19 with blueprints for the Oculus Rift aiming to release it in the oculus store. Closing in on finishing the project I uploaded the first packaged builds and now I received the results on technical tests. Everything works fine except for the sound test. It stated twice the audio output is not correct. "Audio doesn't come out of the rift headset."

Project settings are correct and whats worse is that the sound works when I run the packaged build on my computer. The debugging tests given out by oculus seem to be broken to my knowledge and a common problem (https://forums.oculusvr.com/developer/discussion/63466/validate-app-testaudiooutput-failing). They give out an alternative route through which one can test it without the debug tool and it works as intended.

The oculus store support was up until now not much of a help sadly and I can't find any solutions or any problems that resemble mine.

I thank you for any help or ideas that could solve this problem. The project is in the development center for more than two weeks now and it is finished as far as I am concerned. This problem is frustrating as you may guess.

Product Version: UE 4.19
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asked Jun 10 '18 at 04:56 PM in VR

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avatar image Steeve Kilhoffer Nov 01 '18 at 02:01 PM

Hey JonnyRocket89, did you find a solution to this?

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I failed that test too, but soon realized that it will happen if you don't play any sounds immediately as your app starts. It's quite ridiculous, but you have to have sound playing in order to pass. However, you could probably have a looping low frequency sound at very low volume, and still pass, if you want everything to be silent as the app starts.

But if you are playing sounds immediately, what you could do is upload your build to Oculus (if you have an account there that is). When you upload a new build they have an automated test that checks the build to see that everything works (similar to the one you run locally). If everything checks out, it will say so on the webpage. The fail when you run the test locally could have to do with some problem with your sound card setup in windows or something along with those lines.

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answered Feb 19 '19 at 01:06 PM

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