Unreal Engine won't detect my graphics card driver and so crashes

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1

Hey guys,

So my Unreal Engine keeps crashing with the error I have copied below. However, I have re-installed and updated my graphics driver version and it still doesn’t work. Im not sure how else to fix it. I have also tried re-installing Unreal Engine and this won’t fix it either.

[2018.06.16-19.25.37:928][ 0]LogD3D11RHI: Adapter Name: NVIDIA GeForce GTX 970M
[2018.06.16-19.25.37:928][ 0]LogD3D11RHI: Driver Version: Unknown (internal:Unknown, unified:Unknown)
[2018.06.16-19.25.37:928][ 0]LogD3D11RHI: Driver Date: Unknown

Thanks,
Jacob

2

Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks