HALLO
I SAW TODAY THAT MY ACCOUNT WAS CHARGED FROME 13/6 AND I DIDNT BUY ANYTHING OR GIVE AN ORDER TO CHARGE ME .
PLEASE ERASE ALL THE BUY/ PURCHASES THAT IS RECORDED FROM THE DATE 13/6 UNTIL TODAY 17/6
WE DIDNT ORDERED NOTHING SO PLEASE DONT CHARGE ME AND DELETED ALL THE PURCHASES ON THE GAME FROME 13/6.
PLEASE CONTECT US OR BY PHONE OR THE EMAIL
0506275457
MPSHLOMIT@WALLA.COM
Hi there,
Sorry to hear you had your account hacked. 
Here’s some info posted by Epic detailing the hacking attempts (and successes unfortunately) being carried out by a group of Russian hackers, and what Epic is doing to combat it. There were large “dumps” of email account username (or email addresses) and passwords posted to some hacking forums a while back and the hackers use “credential stuffing” (automated injection of breached username/password pairs in order to fraudulently gain access to user accounts) to gain access to accounts on other websites that use the same password.
The hackers are targeting Epic account holders with payment options to fraudulently purchase Fortnite V-Bucks, which they are then reselling on some shady websites.
Since you have fraudulent purchases on your account please contact either PayPal or your credit card company to inform them of the fraudulent purchases, they will then contact Epic about it who will refund your account for the amounts listed.
To protect from any further issues:
#1 - Change your Epic account AND email passwords, as well as any other accounts using the same password used on this site and/or the same as your email password!
If you use the same password as your email on any other site change those passwords AND your email password immediately to prevent more accounts being hacked. See the security bulletin I linked above for more details.
#2 - Remove saved payment info
Please make sure you do not have any payment options saved to your account, especially if you are getting the “unsuccessful login attempt” emails. You can add them back in when you need to buy something, but make sure you remove it again afterwards.
#3 - Enable 2FA
Enable 2-factor authentication for your account. This is the best way to ensure the hackers are no longer able to access your account. Make sure you do this AFTER changing the password on your email, otherwise they will have access to the security code.
#4 - Check other email addresses on have I been pwned
The haveibeenpwned.com website will allow you to see whether your email address has been included in any of the data breach “dumps”. If it has you do not need to stop using the account (unless it concerns you) but you should increase your security on said account by using a stronger/longer password (preferably with a mix of upper/lower case letters, numbers, and symbols), enabling 2FA, and changing your passwords regularly. I recommend using a password manager such as LastPass, Dashlane, 1Password (those 3 need to be purchased), or if you’re on a budget try KeePass which I use it myself and it works just as well as the paid products.
To contact Epic Account Support please fill out this form. It says Fortnite, but it’s temporarily being used for UE4 support too. Select “PC/Mac” from the Fortnite Game Platform combo-box, select Fortnite: Battle Royal as the Game Mode, and then use the “Account Security Issue” option for Game Issue.
Make sure to include all relevant information, including the list of fraudulent order numbers from your account payment history. They will reply back by email asap, but please be aware the support staff are very busy currently so it may take some time for them to get back to you.
Thank you
you are going to want to contact epic directly.
this is not a question and does not pertain to development in the unreal engine so the answerhub is not the place for this. also putting your phone number and email in a post like this is just asking for trouble so i would advise that you remove it unless you want it added to spam lists and things (who knows who will be viewing this post).