Hello, thank you for reporting your issues with Fortnite. Answerhub is meant for issues relating directly to Unreal Engine 4 rather than our game titles. For assistance with Fortnite, please visit the following link:
http://fortnitehelp.epicgames.com/
If you cannot find the solution to the problem you’re encountering, please use the Email Us link on that page to contact Player Support for further assistance.